'This store needs serious help': Entitled shoppers leave bad reviews for stores for petty reasons

Author image for Remy Millisky
Remy Millisky • Writer and Editor
Mar 20, 2024 11:00 AM EDT

Writing a bad review for a restaurant won't help much unless you just want to vent. If you want the whole world to know that you had a bad experience, you're certainly entitled to do that. In a world where many establishments specifically ask customers to review their business, it's never been easier to lodge a complaint. However, as u/Fatastic_Captain highlighted in their post to an anti-Karen subreddit, a lot of shoppers are foiled by their own mistakes.

For example, one person left a one-star review because they ordered from a restaurant and didn't get their food. After an hour, they called up the restaurant. Then, the person on the phone told them they had no driver that day, and that the customer would get a full refund. That's super annoying for the customer, who was probably looking forward to their meal. 

But the customer was more upset that a manager wouldn't come to the phone and "take 2 minutes to apologize." I mean, the customer didn't lose any money, all they'd have to do is order from somewhere else. But they still took the time to write up a review instead of doing literally anything else. After all, this person has now publicly vowed that the place has "lost their business forever."

Check out these rather oblivious one-star reviewers. Then, read the story of the manager who cost a company $6k in one day because he wouldn't stop yapping to his staff members. 

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  • 01
    Answering your own question but still being confused
    via u/Fantastic_Captain

    Here are just a few times that people answered their own complaints while writing angry reviews about them.

  • 02
    a year ago Went in to shop and make an even exchange. Was told no by the manger that they were closing. She was very aggressive and not friendly. My husband and I took the item back to another location we're we had great service! Disappointing because that location was closer to our house.
    via u/Fantastic_Captain
  • 03
    a year ago While walking in with my family to look for a dog bed and a shower curtain. The cashier at the front told us, before we could even walk through the front doors thatthey were closing soon. As I understand that as I myself work retail. It was very awkward, and made us feel uncomfortable and definitely not welcome. We will not go back to this particular location. Actually went to a Ross a few stores down and found what we needed there.
    via u/Fantastic_Captain
  • 04
    a year ago So dissatisfied we wanted to take our daughter, when we got there they were extremely and made us feel like we were an inconvenience for wanting to check the place out. We had no idea how it worked or to make a reservation. Maybe your website should suggest that. Also customer service lacked so much we decided to leave and just go to Main Event. We won't be back or suggest to any of our family and friends!
    via u/Fantastic_Captain
  • 05
    4 years ago I have given this location so many chances everytime they fall short. Tonight we ordered delivery after waiting close to an hour, I called them to follow up where our order was. I was told they didn't have a driver and we would get a full refund. I asked to talk to the manger and she was locked in the office counting the safe. I found it crazy that she couldn't take 2 minutes to apologize. They have lost my business forever after this.
    via u/Fantastic_Captain
  • 06
    8 months ago I made an appointment for my daughter and I to come get our nails done. We got there a little early but instead of being welcomed. We felt like we were a dis service. She could of offered us a glass of water, had us look at color options. She could even of said why dont you go to a few shops near by. No she said sorry If you wanna go somewhere else that's fine. It was extremely and not a way I would treat someone at my work or my house. Been coming here for years I will find somewhe
    via u/Fantastic_Captain
  • 07
    2 years ago My husband and I were denied a sandwich because they were closing soon. Ridiculous was my husband's first time coming here. We absolutely will not recommend or return!
    via u/Fantastic_Captain
  • 08
    ✰✰✰ 3 weeks ago We have been wanting to check this spot out. We sat at the bar and from the get the bartender had a terrible attitude. They were busy but there was literally no customer service or personal interaction at all. Maybe he was having a bad day but we will proably try some where else in the future.
    via u/Fantastic_Captain
  • 09
    2 months ago This store needs some serious help. Walked in to make an exchange no one greeted me, walked the front handed the cashier my exchange and said I wanted to look around first before returning it. She said well just keep it with you then. Then I asked. Another employee to try on a few items. She pointed and said just choose a room that's open. So weird like I'm not sure whos in charge her but the store is terrible. Will just drive to the location.
    via u/Fantastic_Captain
  • 10
    10 months ago I visit this Costco at least once a week sometimes more. I went to make a return today with my receipt and membership card. I wasn't hiding anything or trying to be sneaky. As I handed the lady my return she said to me who is this? I said my husband. She then tells me that I should be careful because they can take my card from me. I was really in shock. I left in tears and felt really disappointed.
    via u/Fantastic_Captain
  • 11
    jennytheghost ⚫ Maybe stop going to places as they are closing.
    via u/Fantastic_Captain
  • 12
    scuubagirl. "Very aggressive and not friendly." Why do these Karens always describe themselves in their reviews?
    via u/Fantastic_Captain
  • 13
    Candyland Canada · Karen "could of" spent some time proofreading.
    via u/Fantastic_Captain
  • 14
    Briianz I'm seeing a recurring theme between some of these "reviews."
    via u/Fantastic_Captain
  • 15
    Cosmicshimmer It's like their brain short circuits at hearing the words "we are closing". It just doesn't register.
    via u/Fantastic_Captain

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reviews customer service karens meals servers demanding restaurant karens in the wild entitled karen story dining karen entitled people
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